Quality Service Company is an established HVAC company serving Florence and the surrounding area. We pride ourselves on exceptional customer service, excellence and high standards of "doing the job right". We have an immediate opening for a technician dispatcher. This position requires someone who can self-manage, spot problems and finds solutions, and hold themselves accountable for a high quality work product. Good time management, strong communication skills, and process management skills are essential for success in this position.

The position: As the single point of contact you will perform a variety of duties such as scheduling and coordinating service calls, ensuring technicians have the appropriate tools, parts, and equipment to complete the job in a timely manner, maintain accurate records, provide updates as needed and ensure all parties are kept up to date on any changes.

Requirements:

Prior dispatching or scheduling experience required
Basic bookkeeping experience
Knowledge of HVAC industry preferred
Proficient in Word, Excel, Outlook
Experience working with a multi-phone line system

Pay Range: Starting at $15 p/hr and will increase depending on experience

Work Hours: Mon - Fri 730a to 5p with some overtime during peak seasons.

Benefits: Paid Vacation, Paid Holidays, 401K

**NO PHONE CALLS OR IN OFFICE INQUIRIES ABOUT THIS POSITION. ALL CANDIDATES MUST APPLY ON LINE.***

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